Another year gone by ...
Heusch/Boesefeldt masters the surveillance audit

Once every year HB is inspected by an auditor of the certification company BVQI (Bureau Veritas) with regard to our compliance with the quality standards. Main emphasis of this year’s audit were:

  • handling of changes
  • from enquiry to execution
  • project management
  • correction and prevention measures

It was in 1997 that HB introduced a quality management system for the first time and since then it has continuously been expanded. Taking into account the quality principles of the DIN ISO 9001 we established processes which measure up to the high requirements of our customers with regard to our services and systems.

Our quality aims and principles are thoroughly and critically scrutinised by our certification partner BVQI. Following the audit, recommendations and suggestions for improvement were made which are to advance our quality management system even more. We are pleased with the success that guarantees our customers the quality we wish to provide.

In 2009 we will be subject to a recertification which means an intensive checking of our adherence to the quality requirements as well as the quality of structure, organisation and service.